ORDERING FOR CHRISTMAS FAQ
We are are now taking orders for Christmas delivery of Arran Gift Boxes and Arran Cheese Hampers. You can let us know which week you would like your orders to be dispatched, by leaving a message in the box at the checkout page on our website. For Christmas Deliveries in December type ‘WEEK 1’ (Mon 4th), ‘WEEK 2’ (Mon 11th) or ‘WEEK 3’ (Mon 18th).
Q When is the best time to order for Christmas?
You can now order anytime for Christmas Delivery.
Q Will the cheese be fresh for Christmas if I order from you now?
Yes, we store all the cheese in refrigeration until we prepare them. The cheeses will all have 2- 3 months date on them when you get them, are waxed and are fine to travel to get to you, especially at this colder time of year. We would advise that you don’t leave a gift box or hamper under a warm Christmas tree for a few days though, just the same as you wouldn’t leave cheese there either!
You could always take the cheese out of a box and pop them in the fridge too if you can
Q So can I order from you now and you will hold my order for me, posting it out nearer to Christmas?
Yes, We will take your order now and schedule it for Xmas delivery.
Q So when do you actually deliver for Christmas?
We are now processing and dispatching orders every day until Friday 15th December.
Q Can I pay over the phone?
Yes, You can call us on 01770 303556 between 12am – 4pm, Wed – Saturday and we can take your order.
Can I track my order?
Yes of course! Every order we post will have a tracking link. We use Parcelforce for large packages (over 2kg) and Royal Mail for packages under 2kg.
Other Questions
If you have any issues please contact us, as we are always willing to help. hello@thearrangiftbox.com
Q Do you deliver outside the UK?
Unfortunately, we don’t at present, but it is on our radar to organise for next year.